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Building a Strong Security Awareness Culture in Startups and SMEs Using Confluence

· 3 min read
Predrag Tasevski

Continuous awareness training and programs are important, and sometimes mandatory, for startups, SMEs, and organizations to promote and understand the risk and potential consequences of their employees' data protection, security, and compliance actions.


These programs can help ensure that employees are aware of the potential risks and consequences of their actions, as well as that they have the knowledge and skills to prevent and respond to security incidents, phishing, social engineering, and illegal activity. However, the majority of these programs are located outside of the organization's intranet, where the policies, documentation, and wiki are not located, which causes employee frustration because they must visit a different link or open an additional tab to complete the training. Additional pain comes from compliance, data protection, and information security officers, who must manually login to different portals each month to check the results, and when the platforms do not provide reporting features, the officers must extract the data from the portal in cvs file and do their analysis and summary in excel. Believe me, I understand your anguish, and it is shared by both employees and officers.

Limited resources & expertise

In any case, due to limited resources, a lack of expertise, and rapid growth, startups and SMEs are frequently more vulnerable to privacy and security risks. They can establish a strong security culture and reduce the likelihood of data breaches, which can be costly and damaging to their reputation, by implementing mandatory awareness programs, as well as reducing human factor error.

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Some of the advantages of mandatory awareness programs for startups and SMEs include:

  1. Improved security: Mandatory security awareness programs can help employees understand the importance of security measures like password management, data encryption, and regular backups. This can help to lower the likelihood of security incidents and data breaches.
  2. Compliance: Mandatory awareness programs can ensure that employees understand the legal and regulatory requirements for privacy and security. This can assist them in avoiding expensive fines and legal penalties.
  3. Improved culture: Mandatory awareness programs can aid in the establishment of a culture of privacy and security within the organization, encouraging responsible behavior among employees and creating a sense of shared responsibility for protecting sensitive information.
  4. Increased preparedness: Mandatory awareness programs can teach employees how to recognize and respond to security incidents, reducing the impact of a breach if one occurs. To put it another way, being your human and firstline firewall.

Solution - Unicis Interactive Awareness Program (IAP) app for Confluence

Unicis identified this problem and developed a low-cost Learning Management System (LMS) for the Atlassian Confluence cloud platform, allowing you to provide free custom-made awareness training to your employees based on their needs and requirements. You can create three types of training with the Unicis.IAP app: open text, presentation, and video. You can test employees' knowledge and track their progress, completion, and pass/fail status in one place. With Unicis.IAP, you no longer need to send an e-mail invitation or notify the employee via direct message to complete his mandatory trainings; you can do it all in one place, and the employee will be able to download his certificate once completed. In addition, due to compliance obligations, we provide completion and status reports with pie charts.

Finally, you are free to use the Unicis.IAP for other training programs as well, without any restrictions or additional fees.


Documentation availbe here.